Contact Us

What should I bring with me?

When visiting our clinic, please, bring with you your vaccination card and Pet Passport (if your animal has one)
If you are visiting us for a consultation, or have already received treatment for your animal at another clinic, please bring all of the documents you received elsewhere. These include blood test results, x-rays, MRI/CT reports, and the medical report
In case of acute intoxication with poison or medication, please bring the packaging of the ingested substances

What to know about my pet?

Be ready to answer the following questions: basic information about your pet - its age, past illnesses, allergic reactions, currently used medication and their dosages, what the animal is fed, how much it eats and drinks, how often/much it urinates, last heat in female dogs, and where the animal lives
When arriving at our clinic please check in at the reception
The receptionist will gather your information and sign you in
Please weigh your pet on the provided scale prior to entering the exam room
When you are done with the doctor in the exam room, you will pay at the reception. We accept credit and debit cards, as well as contactless payments
You may also purchase veterinary diets, toys, supplements, and flea/tick medication at our reception
Prior to leaving, the receptionists will schedule your next appointment with you - if needed

Scheduling an appointment

Our wish is for you to feel at home at our clinic, and for you to leave satisfied with our services. This is one of the reasons why we have a scheduling system in place, with which we can make sure that patients do not have to wait too long to be seen by our doctors. By using a reservation system, we can also make sure that we have enough time to see each patient for an adequate time period, based on the condition, or treatment they require. If your pet requires seeing a specialist, or needs to undergo surgery, then an appointment is absolutely necessary. Of course, patients which require emergency surgery, have priority, and do not need to schedule an appointment.

Your appointment time is for reference only & subject to change.
We always try to keep to our schedule, so you will be invited into an exam room as soon as we are done with the previous patient. However, in the event of an emergency patient (trauma, hit by car, open fractures, massive blood loss, animals in shock, respiratory/cardiac distress) these patients always have priority and you may experience a slight delay. We apologize in advance if this occurs.

The order of patients is determined by the doctor.

Notice:
During the night shift, there is only one doctor and one veterinary assistant on duty. Due to this, they are unable to take care of multiple emergency cases at once, as well as oversee our hospitalized patients.
We highly recommend that you call, and alert us in advance, prior to bringing in an emergency patient.

VETNEMO Veterinary Hospital Libuš

Na Šejdru 45, 142 00 Prague 4 Libuš

Tel: +420 244 470 704

E-mail: Info@vetnemocnice.cz

Business Hours - NONSTOP

Regular Opening Hours: MO – FR 8:00–22:00
After Hours: SA – SU 8:00–20:00
Emergency Service Hours: Mo - FR 22:00 - 8:00 SA, SU, Holidays: 20:00 - 8:00

*During our after hours and emergency service hours there is an additional surcharge for treatment.*

From 8:00 - 10:00 & 14:00 - 15:00 daily, doctors rounds are conducted. We operate in a limited capacity during these times.

How to find us

Public Transport from Opatov, Háje
Bus 165 to stop Libuš

Public Transport from Kačerov
Bus 215 to stop Pavlíkova
Bus 113, 333 to stop Libuš

Public Transport from Smíchovské Nádraží
Bus 197 to stop Pavlíkova